81. I'll have the shower fixed, the tub cleaned, the floor dried and the toilet items sent to your room immediately.
      我叫人马上淋浴设备修理好，把浴缸刷洗干净，把地板擦干并把卫生用品给你送去。
82. Oh, dear, we are terribly sorry for all this mess.
      噢，天啦，对于这种糟糕的情况我们很抱歉。
83. You see, the hotel has just opened and the kinds haven't been worked out yet.
      是这样的，我们饭店刚开业，设备中的毛病还没完全发现和解决。
84. And when we explained to you that the room was not quite ready you insisted on the immediate availability of a room.
      我们跟你解释说你的房间还没整理好，你坚持要马上进房。
85. The housemaid didn’t have time to make up the room.
      服务员没来得及整理你的房间。